Privacy Policy
Last updated: 06 February 2026
At Chaduranga Gold Palace (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or submit your details through our online forms.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
When you submit an enquiry or fill out a form on our website, we may collect the following information:
- Name
- Mobile number
- Email address
- Location details (city or area)
- Information related to selling gold or jewellery, voluntarily provided by you
b) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
This data is collected using cookies and analytics tools to improve website performance and user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To contact you regarding your enquiry
- To provide information about our gold buying and pledge services
- To arrange appointments, visits, or follow-up calls
- To improve our website, services, and customer support
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
Your information may be shared only in the following situations:
- With authorised employees or representatives for service fulfilment
- When required by law, regulation, or government authorities
- To protect our legal rights or prevent fraudulent activities
All shared information is handled with confidentiality and appropriate security measures.
4. Data Security
Chaduranga Gold Palace takes reasonable and appropriate steps to protect your personal information from:
- Unauthorised access
- Misuse or disclosure
- Loss or alteration
We use secure systems and restricted access to safeguard user data.
5. Cookies Policy
Our website may use cookies to:
- Analyse website traffic
- Understand user behaviour
- Improve functionality and user experience
You may choose to disable cookies through your browser settings if you prefer.
6. Third-Party Services
We may use third-party tools such as:
- Google Analytics
- Google Ads
These third-party services may collect information according to their own privacy policies. Chaduranga Gold Palace does not control how these third parties use your data.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for communication
You may contact us using the details provided below for any such requests.
8. Children’s Privacy
Our services are intended only for individuals 18 years of age and above.
We do not knowingly collect personal information from children or minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated date.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Company Name: Chaduranga Gold Palace
Address: 438/D, M S R Nagar, R.M.V. 2nd Stage, Bengaluru – 560054
Mobile: +91 8970 916 916
Email: info@chadurangagoldpalace.com